Background to Family Help Trust services
What the Trust offers
Families are provided with a professional, experienced Social Worker who visits the family at home and:
The service is governed by a Board of Trustees who represent a variety of professional disciplines. These include early childhood and tertiary education, police, journalism, law, corporate business, health and social work.
To ensure quality of service, the caseworkers have only a limited number of families at a time - usually between 15 and 18. Services can be available until the enrolled child enters the primary school system.
The bottom line
Overseas studies (and our own data) indicate that early, family-based intervention is one of the most successful and cost-effective opportunities to lower the crime rate. A 1992 Michigan study estimated that intervention is up to 19 times less costly than non-intervention.
Providing the Family Help Trust intensive service to one family for one year costs $6,000. Compare this with:
Client consent is obtained at several stages, and includes the orginal referral, gaining information from other professionals, and gaining accwess to client homes.
Clients are advised through an information sheet that the agency has a complaints process, and are given assistance if they require it. Any complaint by a client or another professional is taken seriously by the agency and thoroughly investigated.
Evaluation and Effectiveness
Considerable attention is paid to the continual development of quality control mechanisms in order to provide evidence of service efficacy. Social work competence and client safety is constantly monitored by on-site professional clinical supervision.